Privacy Policy

Last updated: 8 October 2026

At Goldmine Gardening, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or use our gardening and landscaping services.

1. Who We Are

Goldmine Gardening provides professional gardening, garden clearance, lawn care, tree surgery and garden maintenance services in London and surrounding areas.

Website: https://goldminegardening.co.uk/

Email: info@goldminegardening.co.uk

Phone: +44 7587 401390

Location: Isleworth, London, United Kingdom

For privacy-related enquiries, please contact us using the details above.

2. Information We Collect

We may collect the following personal information:

• Your name and contact details, including email address and phone number.

• Your property address and details about the services you require.

• Information provided through our website contact forms, email, telephone or other communication channels.

• Information relating to quotations, bookings, completed services and payments.

• Technical information, such as your IP address, browser type and website usage data, where collected through our website and its enabled tools.

We collect only the information reasonably necessary to respond to enquiries, provide our services and operate our business.

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and quotation requests.

• Arrange appointments, site visits and gardening services.

• Prepare quotations, invoices and service-related communications.

• Provide and improve our services.

• Maintain business records and meet legal obligations.

• Protect our website and prevent misuse.

• Understand website performance, where analytics tools are enabled.

We do not sell your personal information.

4. Legal Basis for Processing

Under UK data protection law, we process personal data where we have a valid legal basis, including:

• Contract: To provide services you have requested or take steps before entering into an agreement.

• Legitimate interests: To manage customer enquiries, maintain business operations and improve our services, where those interests are not overridden by your rights.

• Legal obligations: To maintain records and comply with applicable legal requirements.

• Consent: Where required, including for certain optional cookies or direct marketing communications.

5. Cookies and Analytics

Our website may use cookies and similar technologies to support essential website functions and, where enabled, measure website performance.

Non-essential cookies, including analytics or advertising cookies, will be used only where the applicable consent requirements have been met.

You can manage cookies through your browser settings and any cookie consent controls provided on our website.

6. Sharing Your Information

We may share relevant personal information with trusted service providers where necessary to operate our website, manage communications, process payments or deliver our services.

These may include website hosting providers, technical service providers and professional advisers.

Where service providers process personal information on our behalf, we take appropriate steps to protect that information.

We may also disclose information where required by law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appropriate business records and meeting applicable legal requirements.

Retention periods depend on the type of information and the reason it was collected.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Your Rights

Under applicable UK data protection law, you may have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your personal information in certain circumstances.

• Restrict or object to certain types of processing.

• Request the transfer of your data where applicable.

• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at info@goldminegardening.co.uk.

You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk/.

10. Third-Party Websites

Our website may contain links to external websites, including review platforms and social media services.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, website functionality or legal requirements.

Any updates will be published on this page with a revised date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Goldmine Gardening

Email: info@goldminegardening.co.uk

Phone: +44 7587 401390

Location: Isleworth, London, United Kingdom